About Me

Ciao.你好
I’m Jiawen/佳雯

Originally passionate about Digital Media Art and Video Game Design, I pivoted to Service Design during the pandemic, where I began blending creative thinking with strategic problem-solving. 

Now based in Milan, I focus on driving product development and shaping user experiences, using empathy and data-driven insights to create impactful solutions.

Outside of my professional role, I explore the intersection of technology, human behavior, and design, constantly seeking new opportunities to innovate and challenge the status.


Click to see my  CV here

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BA in Digital Media Art (Games Art) China-UK programNanjing University of Infomation Science and Technolodgy
Anglia Ruskin UniversityMA in Service Design （DoubleAward）Domus Academy  in Italy
Regent’s Universtity in UK

1.
Product Manager in Woodie Milano (2023 September-Now)
2.
Experience Designer (Intern) in Woodie Milano (2023 June-September)
3.
Lead of Content Creator in Car Design Pics (2021-2022)
4.
Freelance Copy Writer in Lac Studio (2021-2022)
5.PostProduction(Intern) in Imba TV (2019-2020)6. Product Designer in Nanjing YunQue Cluture Media Co.,Ltd (2017-2018)
Skills
Service&StrategyUser research: qualitative & quantitative
Journey mapping / service blueprints
Systems thinking
Facilitation & co-creation
Stakeholder mapping
Problem framing / reframing
Prototyping services (low to high fidelity)
UX/UI DesignWireframing
User flows 
Visual design & layout
Design systems
Accessibility basics
Prototyping 
Interaction design
Product ManagementRoadmapping
Prioritization frameworks
Backlog management
Stakeholder communication
Writing specs / user stories
Data-informed decision making
Cross-functional collaboration
OthersStorytelling & pitching
DesignOps / ProductOps understanding
Basic business modeling 
Value proposition canvas

ToolsAdobe suite (PS, PR, AI, XD, LR)
Figma 
Framer 
Webflow 
Maze 
Lottie 
Notion
Figjam
Miro

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